Joined: July 2004
||Posted: 11 July 2019,09:28
It's good practice to leave, say, half a bag of KDS for the customer to top-up joints after 6 weks or so, but the joints *must* be filled, and the pavers compacted, before the paving can be declared 'complete'.
It's even better practice for the installer to return after 6 weeks or so, check the work for compliance, and then do any topping-up on behalf of the customer. It breeds nothing but goodwill and gets you *so* many recommendations......"Yes: they came back the next month to check we were still happy with everything........"
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