Joined: Aug. 2019
||Posted: 29 Aug. 2019,12:14
|Quote (Tony McC @ 11 Aug. 2019,17:47)|
|It's impossible to choose between them, honestly. They are both very, very good.|
The advise I usually proffered when confronted with this question is.....
Gftk VDW 800 or 850 is usually a bit pricier but the tech support is superb and unrivalled.
Romex D1 is that bit cheaper, but tech support is patchy and you can wait a week or so to get a response.
....so, if you're confident and happy to lough on under your own steam, then it's hard to fault the D1, but if you feel you'd like the reassurance of having tech s'port at the end of the 'phone, and for them to have the patience to walk you through your first use, then it's probably worth paying that bit extra.
Having said that, it is very, *very* rare for there to be a technical issue with either product. I provide independent back-up for both manufacturers and it's exceptionally rare for it to be a product problem - in well over 99% of cases inb which I get invoilved, it's an installation problem (trans: the clown on the end of the brush didn't read the sodding instructions properly, if at all!)
Thanks very much Tony, and apologies for the tardy response; Iíd incorrectly assumed Iíd be notified of a reply a la facebook and other forums Iím part of.
I think Iíll plumb for the one with the better support infrastructure.